Testimonials concerning The Lock Doctor – locksmith services in Kent

The Lock Doctor puts client care and customer satisfaction above all other priorities. The success of this is displayed by the fact that the majority of work obtained by The Lock Doctor comes via word-of-mouth. To learn more about what customers of The Lock Doctor feel about the services they obtained, please read the following testimonials.

Steve Carey (Chislehurst)

Property Manager – Mission Care

“Mission Care have regularly engaged The Property Doctor to carry out both emergency lock work and building repair including the replacement of windows and doors. With a quick response and timely completion the work has been carried out to an excellent standard.”

Mrs M Chase (Sevenoaks)

UPVC FRONT DOOR NOT LOCKING

“David arrived when he said he would, and was helpful and very pleasant. Extremely polite and efficient, worked out the problem and advised me of my options without any obligation whatsoever. It makes a change to see someone who obviously enjoys his work! As I’m a pensioner I’m wary about who I can trust so as David was recommended to me by one of my local church wardens, I was pleased to say he came up trumps! I wouldn’t hesitate to recommend him and his company.”

Sandra Williams (Sidcup)

UPVC PATIO DOOR FAULT

“The locksmith got the job done quickly and even did some adjustment work on another door free of charge! On past occasions I have felt slightly intimidated by some other tradesmen as I live on my own but can honestly say David was friendly, approachable and explained everything very clearly. All in all he was efficient, tidy, and friendly.”

Mr T. Daly (Orpington)

STOLEN DOOR KEYS

“David arrived promptly as promised. I needed to get the locks changed on the front and back doors as my wife had her purse stolen with our keys and our home address attached. I phoned several Locksmiths who offered an emergency service but 2 never answered their phone and 1 didn’t seem interested as it as was late in the evening. David responded promptly and sorted out the problem within 1 hour! He completed the job efficiently without any fuss or bother. I like dealing with people who turn up when they say they will, get on with the work and do it professionally. I would highly recommend him”

Sue Brunsdon (Petts Wood)

LOCKED OUT

“I called David on a Sunday morning after i got locked out of my house. I am glad he was able to come within about half an hour or less. His rates were very reasonable considering it was a Sunday, as I had called 2 other companies who quoted me extremely high prices. He managed to open the door without the need for a new lock. He explained the problem as to why my key would not work and obviously knew his stuff. He adjusted the door too while he was here without any extra fee added! All in all I can honestly say I am a very satisfied customer.”

Robin Hood Car Accessories (Orpington)

LOCK REPAIR ON SHOP DOOR

“I tried to open the door to my shop early Monday morning and snapped the key off! Started to panic as had no rear door to use and my mobile phone battery as nearly flat! Not knowing who to call I went along to the post office a few doors along to use their phone and the postmaster gave me The Lock Doctors number, saying he had used David on several occasions and recommended him. I called David who came within 30 mins. He gave me a quote and proceeded to start work. He managed to extract the broken key and pick the lock, opening the door without any damage! I had a spare key inside so he cut me 2 extra keys free of charge! I’m sure other locksmiths would have tried to drill out the lock and sell me a new one, but David examined the lock and assured me it was fine. All in all, he was very professional, polite, trustworthy, and very reasonably priced. Very impressed with the owner of this business.”

Chris Gale

Blossom Years Nursery

“The Lock Doctor is a pleasure to deal with.  Professional, on time, helpful and hassle free.  I will definitely be relying on him for the wide variety of future locksmiths and maintenance issues we will no doubt face.”

Ian Clifton (Orpington)

ALARM INSTALLATION

“Having had several quotations for a wireless alarm system I always try to use a local, established business, as having used large companies in the past I have been disappointed with the service offered as they only seemed interested in the financial details and how much they could sell me. I was passed David’s details from a friend who had used his company last year. He came around when he said he would and listened to what we wanted and spent time to explain exactly what he does and give free advice and recommendations. He advised us that we didn’t need half the equipment that other companies had suggested, which was refreshing and honest. His price was very competitive and the emailed quotation was well detailed. I like to think I am a good judge of character and can honestly say I found David a pleasure to speak to, with nothing being too much trouble. All in all, he offers a professional, personal and an efficient service, which seems to be missing from some companies these days. Would most definitely not hesitate to use his company again. “

Brian and Claire Gosling (Beckenham)

UPVC LOCK REPLACEMENT

“I looked for a locksmith in my area and saw that The Lock Doctor was a locally based company. I like to use small independent businesses where I can. He came when he said he would and was very courteous and polite. The thing I was most impressed about was that he didn’t try to sell me products I didn’t need. I enquired about the need for some extra locks on the French uPVC doors and our garage door but he told me they weren’t required. It was refreshing to find someone who gives honest advice and puts their customer’s interests first! I would highly recommend David to family and friends. Many thanks”

Paul & Claire Williams (Bromley)

FAULTY UPVC LOCK

“David from The Lock Doctor came out the same day to look at a problem with my uPVC kitchen door lock. I found him pleasant and courteous and most important of all honest as he did not charge me as the problem was just a loose screw!! Anyone else would have charged me for their time I’m sure. I have since used David for other problems concerning my garage door lock. Professional, honest, impartial, a very friendly guy! Would certainly recommend this company in the future to friends and family.”

MRS BELL (Dartford)

CHUBB MORTICE LOCK

“David came to fit a new lock and repair an existing old style mortice lock on my workshop. While he was here he also serviced my front door Chubb lock so it would work more smoothly. He did a great job on all doors and didn’t charge me any extra for the extra work on the Chubb lock. Very satisfied with the work. Friendly, came on time, fixed everything as requested. Will recommend and use again!”

Mrs Banks (Sevenoaks)

Extra locks fitting

“I had an attempted burglary so needed to get extra security asap. After getting a seemingly high quote from another company The Lock Doctor was recommended to me and so I called David to arrange a visit. Turned up on time and was very friendly and smartly dressed, always a good start! He gave me great advice without trying to sell me stuff. In fact he recommended 2 extra locks rather than the 4 to 5 extra locks that the other company had tried to sell me. Very reasonably priced, clean worker and cleaned up after with his Henry Hoover! Would definitely recommend his services.

Excellent guy to do business with!”

Mr Green (Orpington)

Lock replacement

“Called the lock doctor to get price on changing 2 locks, friendly guy gave me a very competitive quote compared to 3 other firms I contacted. Arranged a day and time, he arrived prompt and got on with the job, cleared up afterwards which made a nice change from other tradesmen I have used! All in all, very satisfied and would recommend! Very pleasant experience!”

Mr Gammans (Tonbridge)

Locked Out

“Called the lock doctor after searching google, excellent service, sensible price quoted unlike the other 2 companies I called. Rapid response and friendly, knowledgeable guy! Knew his stuff and got on with job with no messing or waffle! Would recommend, thank you!”

Mrs. Bennett (Tonbridge)

Nightlatch stuck open

“Monday morning on way out to work, couldn’t close the front door as lock was James in the open position. Googled locksmiths Tonbridge and couldn’t decide which company to call! Then the Lock Doctor name popped up with 5 star reviews so gave them a call. A guy named Dave answered and arranged to come out to help. Very efficient, smart and chatty, explained the problem and gave me a good price. Carried out the work immediately and left it clean and tidy! Paid on my card and was very impressed! Have passed his number to 2 friends recently ( one for lock problem and another for handyman work) and they both commented favorably on the service provided! All in all very pleased!”

Mr Ward (Sevenoaks)

Handyman service

“Had some small handyman jobs to do, called David and he arranged to visit to quote.
Gave me a very good price to cover all the jobs and arranged a date. Turned up on time as agreed, carried out the work and even hovered up when completed! Absolutely first class service and a friendly, smart tradesmen. A pleasure to have in my home! Would recommend!”

Mr Hill

LOCK REPLACEMENT

“Needed two locks changing so called the lock doctor for quote. The chap was very polite, seemed to know what he was talking about unlike the other company I rang, gave what I thought was reasonable price compared to other quotes I had received and arranged to carry out the job and was very pleased. No fuss, just an excellent friendly service! Would recommend if asked! “

Mrs Hedley (Bromley)

FAULTY LOCK

“Recommended by a neighbour who had used the lock Doctor before, called Dave, we arranged a time etc to suit me, he turned up on time, quoted me a very reasonable price and got on with the job in hand. Very friendly, chatty and smartly dressed, obviously knew his stuff! Very happy with service, price, and attention to detail. I would recommend his services to all”

Mr Granger (Dartford)

LOCKED OUT

“Forgot my front door key so googled locksmiths Dartford and The Lock Doctor popped up, Called the Freephone number and arranged for locksmith to come out. Arrived promptly and got me in with having to have new lock, very satisfied, quick service, good price quoted, smashing!”

Mr Baker

LOCKED OUT

“Returned home to find I had left keys at work! Called The Lock Doctor and he arrived within 25 mins, quoted me a fair price, opened my door without the need for new lock thank goodness! Very fast, polite and professional, can’t say any more really”

Mrs Johnson

FAULTY DOOR HINGES

“been having trouble closing and locking upvc door for a while, I spoke to my neighbour and they recommended David. We arranged a time and day and David turned up on time, in uniform and began work on the door. Within 30 mins the door was like new, working and locking smoothly. Cost was a nice surprise, no fuss or long winded explanations, just a friendly, pleasant service all round! Would recommend highly”

Mr Green

LOCK REPLACEMENT

“couldn’t open garage door for some reason, called the Lock Doctor ( great name by the way) David quoted over the phone, arranged a time and he came along and opened the door without any damage and replaced the lock from his van stock!
He also cut me 3 extra keys free of charge!! Great service, very nice guy, chatty and informative, obviously experienced and dedicated. Excellent !”

Mr Grant (Dartford)

BROKEN KEY IN LOCK

“Snapped key in lock and panic set in! Neighbour gave me David’s phone number and called him to arrange visit. He came within 30 mins as promised and removed broken key saving me having to replace lock at extra expense. A quality professional service.

Cannot speak highly enough of the company and would use him again should the need arise”

Mrs Grayson (Bromley)

UPVC WINDOW HANDLES NOT WORKING

“Called the lock doctor who came on time, he was very friendly and chatty.  Seemed to know his stuff! Replaced 4 handles and adjusted my kitchen door. Price was fine and all in all very happy with the service. He has carried out work for other family members since and everyone was pleased and satisfied with the prices quoted and standard of workmanship.”

Mr Clarkson (Sidcup)

MORTICE LOCK REPLACEMENT

“I had issues with my front door lock not working so was recommended the lock doctor by a neighbour who had used him before. David came promptly, inspected the lock and told me I needed to replace it with an insurance approved lock. He quoted me on the spot which seemed very reasonable and did the job there and then. Very impressed with the service and would recommend him every time.”

Miss Hiller (Bromley)

NEW UPVC LOCK AND CYLINDER FITTED TO PVC DOOR

“Punctual, polite, and friendly. Kept me informed during the whole process and incredibly friendly. I often feel intimidated by tradesmen in my home but I didn’t feel like this at all with David.”

Mrs Winter (Tonbridge)

LOCK ISSUE

“Immediate response, explained problem and fixed. Serviced with recommendation. A very fair price. On a Sunday too.”

Mr Brody (Dartford)

CHANGED LOCK IN FRONT DOOR

“Very satisfied with work. Friendly, came on time, fixed everything as requested. Will use again!””

Diane Bannister (Orpington)

CODED LOCK ON OFFICE DOOR

“David from the Property Doctor has always provided a first class service. He goes out of his way to get to us as soon as possible and always does everything in his power to sort out any problems quickly and with as little disruption as possible. David is friendly, polite, punctual and provides an exceptional service.”

Miss Holten (Bromley)

UPVC HANDLE BROKEN

“David was recommended by a friend and was a pleasure to deal with. He gave me a quote to replace my handles which I found very reasonable. As I have had a bad experience recently with a plumbing company I am very careful who I use to work in my home. He was very polite, honest, and dedicated and work was completed in a clean and professional manner. A really nice genuine man who I would highly recommend, as I have done on numerous occasions to friends and family.”

Mrs Cooper (Tonbridge)

DROPPED UPVC DOOR REPAIR

“As an OAP, I always try to use tradesmen who are recommended by friends and family, and as David has done work for my daughter in the past, had no qualms about using his company! Fast response, very helpful and friendly and offered excellent advice. David was really knowledgeable on what the issue was and the quote was very reasonable indeed! He adjusted the locking mechanism so the doors closed like new! Very tidy and punctual – would recommend highly.”

Mrs Crawford

Lock out

“Snapped key in lock, luckily had phone on me, googled locksmith and the lock doctor popped up. Web site looked good so called them. Arrived within 20 mins, opened my door with no damage whatsoever, very friendly person, polite and smartly dressed, couldn’t ask for more really. Would recommend to others! “

Mr Vale

Lock on Upvc door

“I tried to let dog out for early morning toilet, found door was jammed and could not turn key! Remembered I had a flyer through door recently and kept it for such occasions like this! Called the number and chap called David answered and arranged to come out to help. Turned up on time, very polite and knowledgeable and cracked on with the job! Had it opened and repaired in 45 mins! Great service, sensible charges and even adjusted the door without any extra charge! All in all, couldn’t fault the service and response and would use them again without hesitation.”

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