As an OAP, I always try to use tradesmen who are recommended by friends and family, and as David has done work for my daughter in the past, had no qualms about using his company! Fast response, very helpful and friendly and offered excellent advice. David was really knowledgeable on what the issue was and the quote was very reasonable indeed! He adjusted the locking mechanism so the doors closed like new! Very tidy and punctual – would recommend highly.
Having had several quotations for a wireless alarm system I always try to use a local, established business, as having used large companies in the past I have been disappointed with the service offered as they only seemed interested in the financial details and how much they could sell me. I was passed David’s details from a friend who had used his company last year. He came around when he said he would and listened to what we wanted and spent time to explain exactly what he does and give fee advice and recommendations. He advised us that we didn’t need half the equipment that other companies had suggested, which was refreshing and honest. His price was very competitive and the emailed quotation was well detailed. I like to think I am a good judge of character and can honestly say I found David a pleasure to speak to, with nothing being too much trouble. All in all, he offers a professional, personal and an efficient service, which seems to be missing from some companies these days. Would most definitely not hesitate to use his company again.
I looked for a locksmith in my area and saw that The Lock Doctor was a locally based company. I like to use small independent businesses where I can. He came when he said he would and was very courteous and polite. The thing I was most impressed about was that he didn’t try to sell me products I didn’t need. I enquired about the need for some extra locks on the French Upvc doors and our garage door but he told me they weren’t required. It was refreshing to find someone who gives honest advice and puts their customer’s interests first! I would highly recommend David to family and friends. Many thanks
David from The Lock Doctor came out the same day to look at a problem with my Upvc kitchen door lock. I found him pleasant and courteous and most important of all honest as he did not charge me as the problem was just a loose screw!! Anyone else would have charged me for their time I’m sure. I have since used David for other problems concerning my garage door lock. Professional, honest, impartial, a very friendly guy! Would certainly recommend this company in the future to friends and family.
David came to fit a new lock and repair an existing old style mortice lock on my workshop. While he was here he also serviced my front door Chubb lock so it would work more smoothly. He did a great job on all doors and didn’t charge me any extra for the extra work on the Chubb lock. Very satisfied with the work. Friendly, came on time, fixed everything as requested. Will recommend and use again!